Global Journal of Computer Science and Technology, G: Interdisciplinary, Volume 23 Issue 1

© 2023 Global Journals Global Journal of Computer Science and Technology Volume XXIII Issue I Version I 35 ( )G Year 2023 a) Demographic Characteristics Figure 2: Education Qualifications As Figure 2 shows most of the sample consisted of system users who had a first degree (BA or BSc) which was a 36% representation of the sample. Only 1% of the sample had the qualification above master’s degree, which was the minimum representation of the sample. Figure 3: Age Categories The sample included 36% of the system users in the age range of 31-40 years, which represented the highest representation, while only 5% of the system users were above 51 years. 32% of the respondents had the experience of 5-10 years, and there have been 23% of the respondents who had experience of only 5 years or below. Figure 4: Experience in Years AboveMasters 1% BA/ BSc 36% Diploma 30% Masters 25% Other 8% Education Qualification of Respondents 20 - 30 28% 31 - 40 36% 41 - 50 31% 51 and above 5% Age Categories Critical Success Factors of Remote ERP Implementation: From System Users’ Perspective