Global Journal of Human Social Science, G: Linguistics and Education, Volume 23 Issue 3

2016). The term communication is derived from a Latin word "Communise meaning to share, to impact, to make common or to transmit. Communication is very important in every organization because most organizational process requires communication to solve problems and accomplish goals. The manner, in which OTME graduates communicate, goes a long way to affect the goodwill of the organization. • Human/Public Relations Skill: Every OTME graduate is trained and exposed formally or informally to some basic human/public relations skills such as courtesy, politeness, tolerance and patience. objectivity, empathy, recognition of second party, acknowledgement and awareness, positive handling of visitors, open-mindedness, friendliness, humorous willingness to accept responsibilities, respect, etc. (Nwalado, 2016) The importance of human/public relations in any work environment cannot be ever emphasized; as such, work environment is a collection of different kinds of people who interact on daily basis. These groups of people include the employers, employee's visitors, contractors etc. How a stuff is perceived by the employers, and co-workers and even visitors to the office plays a large role as minor as your day-to-day happiness at the office and as major as the future of your career. Public/human relationship skills have to do with those unique qualities, abilities and ways of doing things that promote and enhance harmony and cooperation among human persons (Ikeke and Eke in Osamade, 2017). • Problem solving skill: Problem solving skill is a vital aspect of every office worker and as such should not be neglected Problem solving is an indispensable aspect of a worker in carrying out his specific job. According to Oyedipe in Nwalado (2016), problem solving is the process of working through details of a problem to reach a solution. It may include mathematical, scientific, analytical or systematic operations and can be a standard to measure the individual’s critical thinking skills. OTME students need to see problem as friends, teachers or as hurdles to scale through in order to grow, mature, become more knowledgeable and better future leaders in an organization. Oyedipe in Nwalado (2016) listed four steps in problem solving as: (a) Recognize that you are confronting a problem (b) Reduce the problem or reject it according to your discernment of the source of the problem and what is your establishment’s principle in this particular situation. (c) Respond to the problem positively and wisely using the accompanying pressures to motivate you to see the resolution of the problem. (d) Release the problem once you have appropriated the answers to it. OTME students who possess this skill will use it to solve personal and organizational problems any time for the upliftment of the business. • Attitudinal skill: This involves the totality of ones’ personality. The totality of personality on the job would involve a complex orchestration of knowledge, psychomotor skills and attitudes towards job, employer, employees and peers (Nwalado 2016). This skill would enable OTME students to surmount problems accruing from the fact that the world exposes people to come in contact with others whose believes, language, values, methods, cultural history, methods etc. are quite different from their own. This skill is dynamic; it influences the total personality of individuals. Such as honesty, accepting responsibility, exhibiting moral integrity, showing critical and responsible attitude, adapting to situations, emotional control, recognition of appropriate authorities, care and love for others, secretfulness (confidentiality), and finishing assignment on time and so on. • Entrepreneurial skill: Entrepreneurial skills are competencies on resourceful skills capable of steering an individual to be self-reliant, independent and productive in meeting life’s challenges (Kalikwu 2019). According to Izungha in Kalikwu (2019) entrepreneurial skills are survival skills which an individual needs to function effectively and face challenges of life, OTME students are equipped with relevant entrepreneurial skills that will enable them start up or establish their own small scale enterprises or business. b) Issues and Challenges in the Acquisition of Office Technology and Management skills The following are current issues and challenges in the acquisition of Office Technology and Management skills in Federal College of Education (Technical), Asaba: • Unstable power supply: Irregular supply of electricity to operate computer devices such as laptops, desktops, photocopying machine, printers, scanners, laminating machines etc. appears to be one of the greatest problems militating against the acquisition of OTME skills Virtually, all the computer devices depend on electronic power to function. Electricity instability has been a major setback for the acquisition of OTME skills. • Inadequate funding: Njoku (2015) observed that the absence of proper funding does not only hamper implementation of OTME programme but also affects the quality of students produced, the operational mode of the institutions, attitude of teachers and infrastructural development of the Volume XXIII Issue III Version I 76 ( ) Global Journal of Human Social Science - Year 2023 G © 2023 Global Journals Current Issues and Challenges in the Acquisition of Office Technology and Management Education Skills in Federal College of Education (Technical), Asaba