Global Journal of Human Social Science, G: Linguistics and Education, Volume 23 Issue 8

A cknowledgments The authors acknowledged the research assistants' efforts during the field survey. Effect of teaching quality on students' satisfaction in Nigerian tertiary institutions: The moderating role of e-learning amid COVID-19 recovery R eferences R éférences R eferencias 1. Alshwaier, A., Youssef, A., & Emam, A. (2012). A new trend for e-learning in KSA using educational clouds. Advanced Computing , 3 (1), 81. 2. Anderson, L. W., & Burns, R. B. (1991). Research in classrooms: The study of teachers. teaching and instruction. British Journal of Educational Studies , 39 (1). 3. Arbaugh, J. Ben, & Duray, R. (2002). Technological and structural characteristics, student learning and satisfaction with web-based courses: An exploratory study of two on-line MBA programs. Management Learning , 33 (3), 331–347. 4. Astin, A. W. (1993). Wbat matters in collegc?. Four Critical Years Revisited . 5. Bailey, J. E., & Pearson, S. W. (1983). Development of a tool for measuring and analyzing computer user satisfaction. Management Science , 29 (5), 530–545. 6. Bailie, J. (2015). Online graduate instruction: What faculty consider reasonable in relation to what students expect . 7. Belanger, F., & Jordan, D. H. (1999). Evaluation and Implementation of Distance Learning: Technologies, Tools and Techniques: Technologies, Tools and Techniques . Igi Global. 8. Bonk, C. J., & King, K. S. (2012). Models of asynchronous computer conferencing for collaborative learning in large college classes. In Electronic collaborators (pp. 193–218). Routledge. 9. Bower, B. L., & Kamata, A. (2000). Factors influencing student satisfaction with online courses. Academic Exchange Quarterly , 4 (3), 52. 10. Choy, S., McNickle, C., & Clayton, B. (2003). Learner expectations and experiences: Student views of support in online learning. Online Learning. Research Readings , 106–124. 11. Cyert, R. M., & March, J. G. (1963). A behavioral theory of the firm (Vol. 2, Issue 4). Englewood Cliffs, NJ. 12. DeLone, W. H., & McLean, E. R. (1992). Information systems success: The quest for the dependent variable. Information Systems Research , 3 (1), 60–95. 13. Deming, W. E., & Edwards, D. W. (1982). Quality, productivity, and competitive position (Vol. 183). Massachusetts Institute of Technology, Center for advanced engineering study. 14. Dewar, K. (2002). On being a good teacher. Journal of Hospitality, Leisure, Sport and Tourism Education , 1 (1), 61–67. 15. Diekelmann, N., & Mendias, E. P. (2005). Being a supportive presence in online courses: Attending to students’ online presence with each other. Journal of Nursing Education , 44 (9), 393–395. 16. Duarte, P. A. O., & Raposo, M. L. B. (2010). A PLS model to study brand preference: An application to the mobile phone market. In Handbook of partial least squares (pp. 449–485). Springer. 17. Elliott, K. M., & Shin, D. (2002). Student satisfaction: An alternative approach to assessing this important concept. Journal of Higher Education Policy and Management , 24 (2), 197–209. 18. Falk, R. F., & Miller, N. B. (1992). A primer for soft modeling. University of Akron Press. 19. Farooq, M., Khalil-Ur-Rehman, F., Tijjani, A. D., Younas, W., Sajjad, S., & Zreen, A. (2019). Service quality analysis of private universities libraries in Malaysia in the era of transformative marketing. International Journal for Quality Research , 13 (2), 269. 20. Fathi, V. K., Pardakhtchi, M. H., & Rabiei, M. (2011). Effectiveness evaluation of virtual learning courses in high education system of IRAN (Case of Ferdowsi University) . 21. Fieger, P. (2012). Measuring Student Satisfaction from the Student Outcomes Survey. Technical Paper. ERIC. 22. Gold, A. H., Malhotra, A., & Segars, A. H. (2001). Knowledge management: An organizational capabilities perspective. Journal of Management Information Systems , 18 (1), 185–214. 23. Groundwater-Smith, S., & Mockler, N. (2003). Learning to listen: Listening to learn . 24. Guolla, M. (1999). Assessing the teaching quality to student satisfaction relationship: Applied customer satisfaction research in the classroom. Journal of Marketing Theory and Practice , 7 (3), 87–97. 25. Hair, J.F.Jr., Hult, G.T.M., Ringle, C., Sarstedt, M. (2016). A Primer on Partial Least Squares Structural Equation Modelling (PLS-SEM). Sage Publications. 26. Hair, J. F., Hult, G. T. M., Ringle, C. M., Sarstedt, M., & Thiele, K. O. (2017). Mirror, mirror on the wall: a comparative evaluation of composite-based structural equation modeling methods. Journal of the Academy of Marketing Science , 45 (5), 616–632. 27. Hansemark, O. C., & Albinsson, M. (2004). Customer satisfaction and retention: the experiences of individual employees. Managing Service Quality: An International Journal . 28. Hara, N., & Kling, R. (1999). A case study of students’ frustrations with a web-based distance education . 29. Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science , 43 (1), 115–135. Volume XXIII Issue VIII Version I 90 ( ) Global Journal of Human Social Science - Year 2023 G © 2023 Global Journals Effect of Teaching Quality on Students' Satisfaction in Nigerian Tertiary Institutions: The Moderating Role of E-Learning Amid COVID-19 Recovery

RkJQdWJsaXNoZXIy NTg4NDg=