Global Journal of Management and Business Research, A: Administration and Management, Volume 21 Issue 12

Table 5: Coefficients Model Unstandardized Coefficients Standardized Coefficients t Sig. B Std. Error Beta 1 (Constant) .215 .069 3.121 .002 EPA .907 .017 .965 52.046 .000 Dependent Variable Productivity The result shows that for the independent variable Performance appraisal, the probability of the t statistic (0.000) for the b coefficient is 0.0 which is lower than the level of significance of 0.05. We reject the null hypothesis and summarize that there is significant relationship between the respondent’s perception towards performance appraisal practiced and productivity in IBS VII. F indings The study reveals the following facts. 1. The chi square test shows that there is no significance variance between demographic variables (age, education and occupation) and opinion about performance appraisal. 2. The correlation analysis shows that there is association between opinion about performance appraisal and productivity. 3. The chi square test shows that there is no significance difference between gender and performance appraisal. VIII. S uggestion  The analysis proved that the IT and ITES employees possess and use ¬ these competencies considered in the study to perform the job/role. But the relationship analysis depicted that, only 9 competencies have a relationship between the employee competency and job/role competency. So, the IT and ITES organization should analyze the competencies possessed by their employees and fully utilize the competencies in the job/role of the employee.  When the competency is considered for assessment in the performance ¬ appraisal system the employee possess high level of • Adaptability and Flexibility • Customer Focus of Stress Tolerance • Tact o Interpersonal skill and Team Work • Leadership • Planning and Organizing  When the competency is considered for assessment in the performance appraisal system that depicts that it helps to develop the competency of the employee.  The perception of the employees on competencies differs when the competency is considered for assessment in the performance appraisal system and when the competency is not considered for assessment in the performance appraisal system.  As the demographic association proves that there is an influence of the demographic variables like age, gender, education, and organization on the competency possessed by employee and the competency required to perform the job/role. The organization should consider these demographic variables when they develop the competency framework model for their organization.  The competency framework model suggests that the competency-based job description and competency-based performance management system is important as it leads to a more effective performance of the employees in IT and ITES organizations. IX. C onclusion The research study was based on the IT and ITES organization in Chennai. There were 21 competencies that was considered for the study and it was proved that the level of competency possessed by the IT and ITES employees of Chennai is moderate. There is a gap that exists between the employee competency, job/role competency and the competency in performance appraisal system. The gap has to be bridged by the organization by training the employees in the competencies and also map the employee’s competency to the right job/role where it can be utilized to the fullest extent. This will lead to the effective job performance of the employee. When the competency is considered for assessment in the performance appraisal system it influences the competency possessed by the employee and the competency that is required to perform the job/role. So this is clear that when the employee is aware of the competencies that will be assessed in the performance appraisal system, then the employee will effectively perform in the job/role. Human resource of any organization is the most valuable resource, which the organization cannot afford to waste. The IT and ITES organization should concentrate and 45 Global Journal of Management and Business Research Volume XXI Issue XII Version I Year 2021 ( ) A © 2021 Global Journals A Study on the Performance Appraisal by Advinar Technology Pvt. Ltd. in Thiruvananthapuram District a.