Global Journal of Management and Business Research, A: Administration and Management, Volume 21 Issue 12

Source: ourselves. Source: ourselves. Figure 1: Conceptual model of research To test this model, two successive phases will be adopted. The first qualitative, of an exploratory nature, aims to clarify theoretical concepts and allow the most recurrent variables to be retained with a view to subsequent operationalization (Evrard et al., 2003). To do this, two maintenance guides have been developed, which take up the central themes of our research problem: one was administered to shippers and the other to freight carriers. The second phase is quantitative in nature. This involves constructing, from the results of the qualitative study, a questionnaire that will be administered to freight carriers. As for the methods of analyzing the data that will be mobilized, we plan to use first a descriptive analysis in order to characterize the sampled freight transport companies, then a factor analysis which will allow us to identify the relationships between all the variables of our model, and finally, multiple linear regression, in order to confirm or invalidate the research hypotheses that will be formulated (Evrard and al., 2003). IV. C onclusion The contribution of our research is essentially theoretical. The objective of this article was to summarize the literature on the sources of the logistics performance of freight carriers, with particular emphasis on the factors that can be controlled by these providers themselves. Theoretical currents on the logistics performance factors of LSPs in general and of transport providers more precisely, have allowed us to formulate seven research hypotheses that convey positive relationships between logistics performance and its various common threads. These assumptions, which are based on the resources, skills and logistical capacities of carriers, combine the use of modern information flow management tools, the sharing of information internally and with upstream and downstream players in the transport chain, the manager's experience in the field of transport, the development of partnership relations with actors in the transport chain, the strengthening of service capacities, the strengthening of adaptation capacities, the reinforcement of innovation capacities in logistics performance. However, although the contribution of this paper is great on the theoretical level, it presents the limitation of remaining conceptual. However, this study could be much more interesting if this review of the literature on logistics performance factors were followed by an empirical phase. Given this failure, this research will be extended, by testing the hypotheses thus formulated on a sample of freight transport companies in a developing country like Cameroon. B ibliography 1. Alkhatib, B.F., Darlington, R., Yang, Z. and Nguyen, T.T. (2015), A novel technique for evaluating and selecting logistics service providers on the logistics resource view, Expert Systems with Applications , 42 (20), 6976-6989. Resources, skills and logistical capacities owned by the freight carrier • The information flow manage ment mechanisms • The manager's experience in the field of transport • The development of partnership relations with actors in the transport chain • Building logistics capacities Logistics performance of the freight carrier • Reduction of transport costs • Improvement of the quality of the transport service 53 Global Journal of Management and Business Research Volume XXI Issue XII Version I Year 2021 ( ) A © 2021 Global Journals Logistics Performance in the Freight Transport Sector: Towards the Development of a Research Model