Global Journal of Management and Business Research, A: Administration and Management, Volume 22 Issue 5

Quality Control and Entrepreneurship Sustainability Oboreh Justina Abstract- This paper examined the effect of quality control on organizational product and the needs for sustainability Innoson Motors in Anambra State, Nigeria. The paper formulated two research questions and two hypotheses which were tested at 0.05 level of significance using Spearman’s Rank Order Correlation Coefficient. Cross-sectional survey was used in collecting data for the study. The paper revealed that there is strong link between quality control and sales, and there is a perfect linear relationship between sales volume and product quality. The paper recommends that management should organize seminars, workshops on quality control for their staff to enhance sales and sustainability. Keywords: quality control, sustainability, entrepreneurship, business. I. I ntroduction ntrepreneurial business is sometimes referred to as small business. Small businesses all over the world are generally acclaimed as the engine of growth of economies, as far back late 19th century (Oboreh, 2021). There is need to sustain the small business because they account for at least seventy percent of employment and contributes significantly to economies and development of nations (Anyanwu, 2012). Product quality is paramount, as it contributes to the survival of the enterprise. Quality can be said to be the opinion by a customer or user of such product or service, relating to the extent to which the customers or users judges the product or service satisfaction (Adams, 2020; Idemobi, 2010; Pyzdek, 2000). Most developing countries are experiencing violent competition in their business environment, especially in the last two decades, quality management would go a long way to help businesses compete favorably, (Abuo, Ezeokonkwo, 2018 in Oyibo 2021). Manufacturers have to provide quality products, focusing on cost reduction and ensuring sustainable customer’s satisfaction (Jimoh, Oyewole, Isa, & Waziri 2019). Quality control must be clearly stated in terms of the requirement for each part of the production process so that workers will clearly understand the required characteristics of their output and in order to provide the basis for determining whether a limit of product is acceptable (Agosi & Pakdeejirakul 2013; Imaga, 1992; Imade, 1984; Koontz & O’Donnell, 1968). The goal of a business is to assure consumers that the standards of Author: PhD, Department of Business, Faculty of Management Sciences, Delta State University, Abraka, Nigeria. e-mail: snapps2008@yahoo.com their product and goods are high. Quality is an inherent property of a product that satisfies the consumer. An entrepreneur who is desirous in sustaining products that contribute to social and environmental gains for others in society (Shepherd & Patzelt, 2011; Hockerts & Wustenhagen, 2010). Demirbag, Tatoglu, Tekinkus & Zaim (2006) stated that the concept of quality control involves all those activities or functions that must be performed to fulfill the business’s quality objectives. The aspect of quality assurance (activities and function concerned with the attainment of quality such as design specification quality management and quality control) that concerns the practical means of securing quality as set out on the specification, Santos-Vijande & Alvarez- Gomzalez (2007). The quality control in Innoson Motors start by ensuring that the components in assembly production are the right grade and that the planning of production include quality consideration in every aspect of the production circle, from purchase of raw components to the delivery of the product to the final consumers. In the light of the aforementioned, it becomes necessary to consider quality control of Innoson Motors, in relationship to sustainability of the business using its assembly plant in Nnewi in Anambra State of Nigeria. The study aimed at examining the quality control in respect to entrepreneurship sustainability of its products in competitive market. Specifically, the study sought to: i) determine the relationship between the uses of quality control and sales volume ii) know the relationship between the uses of quality control and product standardization. In line with the above objectives, two hypotheses were raised: i) There is no significant relationship between the uses of quality control and sales volume; ii) There is no significant relationship between quality control and product standardization. The paper aimed to help the enterprise to have an in-depth knowledge of the importance of quality control on the organization and how to retain its products in the competitive market. II. L iterature A company’s success is greatly influenced by the quality of product the firm provides and by the cost incurred in achieving that quality. Consumers access the value they can obtain by purchasing products from the E 1 Global Journal of Management and Business Research Volume XXII Issue V Version I Year 2022 ( ) A © 2022 Global Journals