Global Journal of Management and Business Research, A: Administration and Management, Volume 22 Issue 5

An Integrated Approach for Effective Evaluation of Training Courses 8 Global Journal of Management and Business Research Volume XXII Issue V Version I Year 2022 ( ) A © 2022 Global Journals al., 2004). A workable EoT component needs to be incorporated in training design to effectively assess the training outcome. It is imperative to thoroughly evaluate the training process to prove the training objectives are achieved and the aspirations of the client organization are met by improved performance of the trainees. Contributors to effective EoT could be training designers, course directors, trainer, trainees, HR managers, top management of both training center and trainees’ organization. The study by Shahrooz Farjad (2012) showed that the effectiveness of evaluation needed to be improved through the implementation of optimizing training design, redefining training roles, providing enough budget, management commitment, attention to the individual, job and organizational needs, motivation mechanism, use of ongoing and summative evaluation. The stakeholders of EoT vary for each training course based on the persons involved in the training function thus stakeholder analysis is necessary for each training course. The training function encompasses all learning activities aimed at improving performance at the workplace. The Kirkpatrick Model (2006), the most popular among the training community, is widely used to define the training function boundary and understand its dynamic nature. EoT matrix based on the Kirkpatrick Model (1976 and 1996) can be applied to identify the areas which require attention for authentic evaluation of training courses (Fig. 1). It is prudent to evaluate training courses applying different EoT tools for putting all the training functions on continuous monitoring and improvement mechanism. Sunita and Ajeya (2011) stressed that “a key to obtaining consistent success with training programs is to have a systematic approach to measurement and evaluation”. The research is initiated with a premise that evaluation element is often neglected during the training process. Aim of the paper is to emphasize the importance of evaluation among training community. The prime objective of the paper is to propose an evaluation model with assessment tools for effective evaluation of training. Fig. 1: Evaluation of training matrix II. I nformation R equired and S ource Information or data is the key to the successful accomplishment of any assessment. Identifying, locating, and procuring useful and valid information is one of the prime tasks of the EoT. If the required data is not available or procured during the training period the total evaluation of training would not be possible. The information required along with options to obtain and suggestive format for collecting is presented in Table 1. Though many options or tools are available for gathering information, it requires support and commitment from persons engaged with the training. The tools and procedures that help in obtaining the required information are deliberated in the following paragraphs. III. P rocess of E O T A three-pronged strategy can be applied to monitor and measure the training activity and its efficacy. They are Assessment, Validation, and Evaluation each one contains sub-strategies and is necessary for obtaining required inputs for grading various training functions. Assessment and validation tools provide data for the evaluation (Sunita and Ajeya 2011).