Global Journal of Management and Business Research, A: Administration and Management, Volume 22 Issue 5

© 2022. Anjana Manawadu, Isuri Namalka, Sathma Perera, Charuni Wickramaarachchi, Vandhana Dunuwila & Anuradha Jayakody. This research/review article is distributed under the terms of the Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0). You must give appropriate credit to authors and reference this article if parts of the article are reproduced in any manner. Applicable licensing terms are at https://creativecommons.org/licenses/by-nc-nd/4.0/. Global Journal of Management and Business Research: A Administration and Management Volume 22 Issue 5 Version 1.0 Year 2022 Type: Double Blind Peer Reviewed International Research Journal Publisher: Global Journals Online ISSN: 2249-4588 & Print ISSN: 0975-5853 Impact of Business Intelligence on the Business Performance of Banking Sector in Sri Lanka By Anjana Manawadu, Isuri Namalka, Sathma Perera, Charuni Wickramaarachchi, Vandhana Dunuwila & Anuradha Jayakody Abstract- Business intelligence is a set of tools and techniques which are used to analyze and convert raw data into actionable and coherent insights. This study reveals how BI affects the business performance of banking sector and how banking sector utilized BI in their day-to-day operations. The deductive approach was used as research method and the stratified sampling method was used to determine the sample of this study. Data has been collected by covering twenty-eight state and non-state banks in Sri Lanka. The multiple regression and correlation were used as main analytical techniques to obtain the results. Based on the finding of this study, it has been concluded that there is positive relationship between business intelligence factors ((perception, product, process, team and technology)) and the Business performance and there is significant impact of Business intelligence on the business performance of banking sector in Sri Lanka. Keywords: business intelligence, business performance, banking sector. GJMBR-A Classification: DDC Code: 658.472 LCC Code: HD38.7 ImpactofBusinessIntelligenceontheBusinessPerformanceofBankingSectorinSriLanka Strictly as per the compliance and regulations of:

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