Global Journal of Management and Business Research, A: Administration and Management, Volume 22 Issue 8

Fig. 1: Conceptual framework b) Measurement Measurement instruments for the constructs were obtained from previous studies and adapted to suit the context of this study. IOS Use was adopted from Zhang and Cao (2018), Supply Chain Capabilities was adopted from Wu et al. (2006), and Firm performance was adopted from Kocoglu et al. (2011) and Lee et al. (2007). c) Empirical strategy In this work, the proposed model was examined using SPSS and AMOS. The theoretical framework was examined using SEM in order to examine the suggested model. Additionally, it provides accurate estimations of the pathways between constructions by simultaneously analyzing the structural and size models (Chin, 1998). Sarstedt, Ringle, and Hair (2017) argue that SEM is a suitable method for testing mediation and moderation outcomes and examining complex relationships as a result. Last but not least, CB-SEM is often utilized in fields involving number lookups (e.g., Ferraris, Devalle, Ciampi, and Couturier, 2019; Rezvani, Dong, and Khosravi, 2017). d) Non-response bias and common method bias countermeasures Countermeasures for non-response bias and common method bias inclination we compared 25% of replies from the first fourteen days of the review period with 25% of responses from the most recent two weeks, as recommended by Armstrong and Overton (1977), and performed a t-test to determine whether our review was free of the NRB problem. Additionally, it was confirmed that there were no disparities in the respondents' responses in the two states using the ANOVA analysis, which revealed that there were no significant differences. We conducted many tests to mitigate the negative effects of normal technique predisposition (CMB). In addition to the programming stacking test by Muthen and Muthen (2007), Harman's single element test (Gomez-Conde et al., 2019), and Podsakoff et al's. (2003) NRB test. These tests showed that our review was liberated from CMB. Besides, we directed pre-testing for the questionnaire to guarantee the understandability of the assertions introduced in that. IV. D ata A nalysis and R esults We used SPSS and AMOS v 26 to assess the measurement model and structural model, and a bootstrapping estimation procedure was adopted to investigate the significance of mediation effects. Table 1: Company profile Frequency Percent Gender Male 260 59.1 Female 170 38.6 Total 440 100.0 Impact of Exchange and Communications Technology on Firm Performance: The Mediation Effect of Supply Chain Capabilities 60 Global Journal of Management and Business Research Volume XXII Issue VIII Version I Year 2022 ( ) A © 2022 Global Journals