Global Journal of Management and Business Research, A: Administration and Management, Volume 22 Issue 9

Table 3: Analysis of the components of MIS, personnel dimension Sr. Statement Mean Standard Deviation Ranking Mean Interpretation 1 The workers have a high ability to deal with the available hardware and software 3.35 0.746 4 Neutral 2 The employees have administrative and technical expertise commensurate with the tasks assigned to them 4.21 0.554 3 Agree 3 The employees are characterised by adapting to the changes, developments, and work requirements 4.23 0.5.9 2 4 Information system workers are specialist 4.25 0.481 1 Average 4.01 0.573 Agree The general average of the variable (the components of management information systems, personnel dimension) reached 4.01, as shown in table 3, indicating that the research sample held high opinions regarding this dimension. Table 4: Analysis of the components of MIS, data dimension Sr. Statement Mean Standard Deviation Ranking Mean Interpretation 1 Data coordinates and speed up the hospital’s administrations. 4.21 0.536 4 Strongly agree 2 Data helps to identify problem and find solutions to them. 4.22 0.537 3 Strongly Agree 3 The data is continuously updated 4.24 0.503 1 Strongly agree 4 Database presents duplication of stored data 4.23 0.522 2 Strongly agree Average 4.23 0.525 Strongly agree The general average of the variable (the components of management information systems, data dimension) reached (4.23), indicating that the research sample's opinions on this dimension were high, as shown in Table 4. Table 5: Analysis of the quality of health services, tangible dimension Sr. Statement Mean Standard Deviation Ranking Mean Interpretation 1 The hospital has modern looking facilities. 3.88 1.015 1 Agree 2 The physical facilities look attractive. 3.28 0.786 4 Neutral 3 The staff has elegant appearance. 3.83 0.450 2 Agree 4 The articles related to the health service are attractive. 3.42 0.529 3 Agree Average 3.60 0.695 Agree Table 5 showed that the general average of the variable (quality of health services, tangible dimension) reached (3.60) which demonstrated that the research sample held high opinions regarding this aspect. Table 6: Analysis of the quality of health services, responsiveness dimensions Sr. Statement Mean Standard Deviation Ranking Mean Interpretation 1 Rapid response to provide service to patients and reviews when they need it. 3.29 0.779 3 Neutral 2 Staff give clear and understandable information to patients and reviewers. 4.25 0.544 1 Strongly Agree 3 The hospital management provides good communication and right service the first time 3.23 0.922 4 Neutral 4 Employees interested in responding to patients’ and auditors’ request continuously 4.22 0.538 2 Strongly agree Average 3.75 0.696 Agree The general average of the variable (quality of health services, responsiveness dimensions) reached (3.75), indicating that the research sample's opinions on this dimension were high, as shown in Table 6. 4 Global Journal of Management and Business Research Volume XXII Issue IX Version I Year 2022 ( ) A © 2022 Global Journals Do Components of Management Information Systems Play a Role in Achieving the Quality of Health Services in Bahrain?