Global Journal of Management and Business Research, A: Administration and Management, Volume 23 Issue 1

C ontents of the Issue i. Copyright Notice ii. Editorial Board Members iii. Chief Author and Dean iv. Contents of the Issue v. Fellows vi. Auxiliary Memberships vii. Preferred Author Guidelines viii. Index 1. The Implementation of an Integrated Information System in the Company: From Option to Obligation for Efficient and Effective Management. 1-19 2. The Relationship between Employee Empowerment, Motivation and Job Satisfaction in Ghana Education Service. A Case Study of Atwima Mponua District in the Ashanti Region . 21-27 3. Communicating through Non-Communication or Over-Communication. 29-47 4. Administration: Science, Art or Technique? A Reflective Look at the Epistemological Status of the Administration . 49-55 5. Internal Communication Management in the face of the COVID-19 Pandemic: A Brazilian Experience. 57-73 6. The Effect of Strategic Management Practices on Customer Satisfaction and Loyalty in Selected Hotels in Kumasi. 75-82