Global Journal of Management and Business Research, A: Administration and Management, Volume 23 Issue 10

Global Journal of Management and Business Research ( A ) XXIII Issue X Version I Year 2023 18 © 2023 Global Journals Sustainable Compliance Programs in Complex Organizations • Risk of system failure and backup availability • Other (Pls. Specify) 14) Would you consider access to ‘consolidate’ information a key factor to managing compliance needs? • Yes • No 15) What is the minimum ‘lead’ time you need to get access to consolidated financial information? • Day • Week • Fortnight • Month • On-Demand • Other (Pls. Specify) 16) What IT systems/tools do you use to manage your compliance requirements? (Select multiple options as applicable.) • Identity Management • Access Management • Financial reporting • Sales Management • Business Intelligence • Others (Pls. Specify) 17) How is your business processes aligned within your company? • Global processes standardized across the whole company • Business unit specific processes • Department specific processes • Other (Pls. Specify) 18) Which Business functions in your company are ‘Global’ processes? (Select multiple options as applicable) • Finance & Operations • Sales • Marketing • HR & Payroll • IT Systems • Other (Pls. Specify) Section 4: Measuring Compliance Performance and Metrics: 19) What criterion do you use for your measuring your group’s effectiveness? (Select multiple options as applicable) • Financials – revenue based • Budgets – cost based • Customer performance/satisfaction • Employee satisfaction • Other (Pls. Specify) 20) Would you consider measuring Compliance fulfilment as one of the criterion used to measuring organizational effectiveness? • Yes, Currently use this criterion • Yes, Will use it in the future • No, Don’t intend to add this criterion • Undecided at the moment 21) What tools do you use to measure your group’s effectiveness in fulfilling compliance obligations? • Balanced Scorecard • Metrics dashboard • Spreadsheets (manual) • Don’t use any tools