Global Journal of Management and Business Research, A: Administration and Management, Volume 23 Issue 2

Research Gaps in HR Applications of AI in Recruitment Swati Choubey Author: International Technological University. e-mail: swati.choubey15@gmail.com With advancements in technology now diffuse in all dimensions of business and social life, artificial intelligence (AI) has found its place in human resource management (HRM), assisting in the recommendation and selection of suitable candidates for specific jobs. In this regard, AI is used to improve the productivity of HR personnel and mitigate bias in candidate selection. This research discusses the background and applications of AI in HRM, its current benefits and limitations, and suggests potential future pathways in this domain. I. I ntroduction n the globalized business environment, businesses continuously update their technology and working paradigms.AI has brought revolutionary developments to many fields; its effects are evident in banking systems, IT systems, research, manufacturing, and logistics. In addition, AI is also slowly permeating the domain of HRM, a space where human judgment is considered paramount for candidate selection. AI can be used to access and rapidly filter an abundance of digital resumes, job positions on job- posting sites, and professional networks (such as LinkedIn profiles, etc.) and assemble a narrow selection AI recruitment applications are appealing to organizations and have seen considerable development in recent years due to the key benefits they offer. AI- based tools automate repetitive tasks, crunch external data, and present recruiters with a simplified view. This allows them to skip the manual work required to process the raw data and make final hiring decisions with more deliberation, leading to increased quality in the hiring process (Source: Talent Lyft, 2022). AI-based tools also check recruiter decision-making bias, reducing the number of biased decisions made by recruiters. Finally, AI-based tools integrate the hiring process with recruitment data analytics. Figure 1: Benefits of AI as Described by Talentlyft, an AI Application for HRM (Source: Talentlyft, 2022) I Abstract- Keywords: artificial intelligence, human resource management, recruitment, selection. 53 Global Journal of Management and Business Research Volume XXIII Issue II Version I Year 2023 ( ) A © 2023 Global Journals of the best candidates for any of an organizations’ specificroles/functions. Many big companies have started using AI for recruitment, including L’Oréal (cosmetics), Adecco (staffing), Hays (recruitment), and Deloitte (a multinational professional services network). According to a recent study by the Sage Group, 24% of talent has been hired with the help of AI (Case, 2021). These examples highlight that AI is in the initial stages of application by human resource (HR) departments and it seems likely that it will become a vital part of the recruitment and selection process in the coming years.