Global Journal of Management and Business Research, A: Administration and Management, Volume 23 Issue 2

41.8% in 2030. In other words, the B2C market share is expected to grow from 42.1% in 2020 to 58.2% in 2030. Similar findings in terms of revenue are represented in Figure 6. In 2021, KSA’s Courier Express Parcel (CEP) market was dominated by B2B (almost 70%) when compared to B2C (30%). This changing trend cannot be argued but only the speed of this trend. (Yadav and Mutreja, 2022). Figure 5: Forecasted Comparison of LMD Market by Service Type (Source: Yadav and Mutreja, 2022) As stated earlier, development in the e-commerce industry is the key factor in the changing trend in the KSA LMD market. Figure 7 shows the key factors playing a major role in shaping KSA’s LMD market. 2020 2021 2022 2023 2024 2025 2026 2027 2028 2029 2030 57.9% 56.3% 54.7% 53.1% 51.5% 49.8% 48.2% 46.6% 45.0% 43.4% 41.8% 42.1% 43.7% 45.3% 46.9% 48.5% 50.2% 51.8% 53.4% 55.0% 56.6% 58.2% B2B B2C 73 Global Journal of Management and Business Research Volume XXIII Issue II Version I Year 2023 ( ) A © 2023 Global Journals Figure 6: CEP Market, B2B Vs B2C (Source: Yadav and Mutreja, 2022) An Assessment of the Last Mile Delivery Market in Saudi Arabia during and Post COVID-19