Global Journal of Management and Business Research, A: Administration and Management, Volume 23 Issue 5

As can be seen in the table above, the worker answered affirmatively or negatively, the activities that may or may not motivate him. Therefore, they were the subject of descriptive analysis to find those that would be figured as strategic and capable of reducing the time to replace the colleague at the job. Table 6: Identification of Strategic Activities Number Non-parametric test (a,b) Most extremes are different Kolmogorov- Smirnov Z Asymp. Sig. (2-tailed) Mean Standar deviation Absolute Positive Negative C1_Self control 89 1,31 0,412 0,484 0,484 -0,302 4,569 0,000 C2_Performance evaluation/task monitoring 89 1,85 0,434 0,468 0,284 -0,468 4,419 0,000 C3_Request for results 89 1,17 0,446 0,457 0,457 -0,273 4,316 0,000 Ci1_Dissemination of information through the company's conventional channels 89 1,75 0,355 0,513 0,340 -0,513 4,844 0,000 Ci2_Single message broadcast 89 1,29 0,395 0,495 0,495 -0,314 4,665 0,000 Ci3_Dissemination of workers' merit recognition 89 1,56 0,467 0,435 0,435 -0,250 4,105 0,000 Ci4_Dissemination of reinforcement of values and good leadership conduct 89 1,25 0,479 0,418 0,418 -0,261 3,944 0,000 Source: Processed by Spss According to the table above, in order to motivate workers so that they can show up at the ideal time to relieve their colleague, it is necessary to monitor control and carry out internal communication using more efficient channels. Therefore, adhering to the intratnet, showcases, circulars, briefing and internal phone calls and to a performance assessment combined with monitoring the performance of tasks is essential to be able to positively influence the worker, to the point of winning their job in the recommended time. Table 7: Capacity Grid for Quality Defect Indicator Explanatory variable Strategic activity Code Answers 1 2 Competence Training by need Cm1 55 34 On-the-job training offered by the person in charge Cm2 40 49 Sistematização dos conhecimentos de cada tarefa Cm3 67 22 Responsibility for each task Cm4 38 51 Conditions of work Modern and safe infrastructures Ct1 44 45 Modern and cutting-edge technology Ct2 67 22 Healthy sanitary facilities Ct3 64 25 Safety at work Ct4 71 18 Fair and adequate compensation Ct5 69 20 Predictive Testing for the Management of Hidden Costs in Organizations 97 Global Journal of Management and Business Research Volume XXIII Issue V Version I Year 2023 ( ) A © 2023 Global Journals h) Results of the Descriptive Analysis to Identify Strategic Activities i) Activities Proposed for the Quality Defect Indicator The Table 6 presents the results of the descriptive analysis for the identification of activities considered strategic according to the average value achieved. The Table 7 illustrates the capacity grid of the indicator defect in the quality of the results of the structured interview for the purpose of measuring the level of reliability and testing the normality of the results.