Global Journal of Medical Research, E: Gynecology and Obstetrics, Volume 23 Issue 3

ensure proper service from the concerned authority. It’s significant to evaluate the satisfaction of MRT passengers in Bangladesh because it’s completely a new milestone in the transportation field of Bangladesh and no prior research is conducted in this field. X. L imitations and F uture R esearch D irection This study has met some limitations from different perspectives. The respondents are mostly young and students at different levels. So, the specification in the demographic profile might generate new findings. The non probability convenient sampling technique has been taken into consideration to collect the data where other sampling techniques might make different results. Furthermore, a few MRT stations have not yet been launched. Passenger satisfaction ratings may be the same, lower, or higher than the current figures when all stations are operating at full capacity. In addition to that, a bigger sample size might be a better representative of all passengers traveling through the MRT frequently. Along with the proposed constructs, further research could be conducted considering several other reasonable constructs. Finally, the continuous usage intention of passengers’ MRT service might be another study area. R eferences R éférences R eferencias 1. Abdujalilovich, A. J., & Ibroximjono’g’li, M. N. (2023). Methodology for Modeling the Efficiency of the Implementation of Objects to Improve the Transport Network of Tashkent City. Texas Journal of Engineering and Technology , 20 , 23-26. 2. Ahrholdt, D. C., Gudergan, S. P., & Ringle, C. M. (2017). Enhancing service loyalty: The roles of delight, satisfaction, and service quality. Journal of Travel Research , 56 (4), 436-450. 3. Akarsu, T. N., Marvi, R., &Foroudi, P. (2023). 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An exploratory study of ecotourism services quality (ESQ) in Bale Mountains National Park (BMNP), Ethiopia: Using an ECOSERV model. Annals of Leisure Research , 23 (3), 386-406. 15. Awal, M. R., Arzin, T. A., Islam, M. M., & Hasan, M. T. (2023). Understanding railway passengers’ E- ticketing usage intention in an emerging economic context: application of an extended technology acceptance model. Arab Gulf Journal of Scientific Research . 16. Azeem, M., Ahmed, M., Haider, S., & Sajjad, M. (2021). Expanding competitive advantage through organizational culture, knowledge sharing and organizational innovation. Technology in Society , 66 , 101635. Global Journal of Management and Business Research ( E ) XXIII Issue III Version I Year 2023 13 © 2023 Global Journals Evaluating the Satisfaction of Passengers towards Metro Rail Services- Bangladesh Perspective