Global Journal of Medical Research, E: Gynecology and Obstetrics, Volume 23 Issue 3
university students and other young adults. International Journal of Sustainable Transpo- rtation , 17 (6), 679-695. 110. Liu, Q., Chen, C. L., & Cao, M. (2021). Exploring the relationship between the commuting experience and hedonic and eudaimonic well-being. Transportation Research Part D: Transport and Environment , 99 , 103026. 111. Li, Z., Zhao, X., & Ou, G. (2023). Understanding customer satisfaction in curated subscription services: Moderating roles of subscription time and information disclosure. Information & Management , 60 (6), 103834. 112. Luke, R., & Heyns, G. J. (2020). An analysis of the quality of public transport in Johannesburg, South Africa using an adapted SERVQUAL model. Transportation Research Procedia , 48 , 3562- 3576. 113. Luo, S., He, S. Y., Grant-Muller, S., & Song, L. (2023). Influential factors in customer satisfaction of transit services: Using crowd sourced data to capture the heterogeneity across individuals, space and time. Transport Policy , 131 , 173-183. 114. Maas, J., Nitsche, B., & Straube, F. (2023). Systematization of autonomous vehicles in last mile transportation processes–taxonomy development and clustering of existing concepts. International Journal of Logistics Research and Applications , 1- 23. 115. Majumdar, B. B., Dissanayake, D., Rajput, A. S., Saw, Y. Q., & Sahu, P. K. (2020). Prioritizing metro service quality attributes to enhance commuter experience: TOPSIS ranking and importance satisfaction analysis methods. Transportation Research Record , 2674 (6), 124-139. 116. Manohar, S., Paul, J., Strong, C., & Mittal, A. (2023). INNOSERV: Generalized scale for perceived service innovation. Journal of Business Research , 160 , 113723. 117. Mariani, M. M., & Borghi, M. (2023). Artificial intelligence in service industries: customers’ assessment of service production and resilient service operations. International Journal of Produ- ction Research , 1-17. 118. McCartney, G., & Kwok, S. S. (2023). Closing the gap between hospitality industry and academia research agendas: an exploratory analysis case study. Journal of Quality Assurance in Hospitality & Tourism , 24 (2), 192-210. 119. Mcleod, S. (2019). Qualitative vs quantitative research: methods & data analysis. 120. Mehta, M. P., Kumar, G., & Ramkumar, M. (2023). Customer expectations in the hotel industry during the COVID-19 pandemic: a global perspective using sentiment analysis. Tourism Recreation Research , 48 (1), 110-127. 121. Mishra, D. N., & Panda, R. K. (2023). Decoding customer experiences in rail transport service: application of hybrid sentiment analysis. Public Transport , 15 (1), 31-60. 122. Moulahi, T., Jabbar, R., Alabdulatif, A., Abbas, S., El Khediri, S., Zidi, S., & Rizwan, M. (2023). Privacy ‐ preserving federated learning cyber ‐ threat detection for intelligent transport systems with blockchain ‐ based security. Expert Systems , 40 (5), e13103. 123. Nabi, N. (2023). Segmenting travellers of luxury destinations in a post-pandemic era. Service Business , 1-24. 124. Nguyen, M. H., & Pojani, D. (2023). Can electric buses entice more public transport use? Empirical evidence from students in Vietnam. Case Studies on Transport Policy , 101040. 125. Nie, L., Oldenburg, B., Cao, Y., & Ren, W. (2023). Continuous usage intention of mobile health services: model construction and validation. BMC Health Services Research , 23 (1), 442. 126. Nugroho, A., & Wang, W. T. (2023). Credibility of Youtube product reviews and customers' product return intention: a product fit uncertainty pers- pective. Information Technology & People . 127. Nxele, N. (2021). Public transit and crime. An exploratory study on commuter’s perceptions of crime in Metrorail trains: a case study of Durban station (Doctoral dissertation). 128. Octavines, N., Suparman, A., & Abidin, Z. (2023). IMPROVING SHIP PASSENGER SATISFACTION BASED ON TICKET PRICE POLICIES AND CUSTOMER RELATIONSHIP MANAGEMENT THROUGH SERVICE QUALITY. International Journal of Economics, Business and Accounting Research (IJEBAR) , 7 (3). 129. Ong, A. K. S., Prasetyo, Y. T., Lagura, F. C., Ramos, R. N., Sigua, K. M., Villas, J. A., & Diaz, J. F. T. (2023). Determining tricycle service quality and satisfaction in the Philippine urban areas: A SERVQUAL approach. Cities , 137 , 104339. 130. Osman, I., Junid, J., Ali, H., Buyong, S. Z., Syed Marzuki, S. Z., & Othman, N. A. (2023). Consumption values, image and loyalty of Malaysian travellers towards Muslim-friendly accommodation recognition (MFAR). Journal of Islamic Marketing . 131. Panagou, S., Neumann, W. P., & Fruggiero, F. (2023). A scoping review of human robot interaction research towards Industry 5.0 human-centric workplaces. International Journal of Production Research , 1-17. 132. Panggabean, R., & Yohana, C. (2023). The Influence Of Service Quality And Sales Promotion On Customer Loyalty Through Customer Satisfaction Online Travel Agent In Jakarta. International Journal of Current Economics & Business Ventures , 3 (1). Global Journal of Management and Business Research ( E ) XXIII Issue III Version I Year 2023 18 © 2023 Global Journals Evaluating the Satisfaction of Passengers towards Metro Rail Services- Bangladesh Perspective
RkJQdWJsaXNoZXIy NTg4NDg=