Global Journal of Medical Research, K: Interdisciplinary, Volume 22 Issue 4

Doctors exhibit professional skills and elevates trust in the hospital Count 56 115 210 156 273 Row N % 6.91% 14.20% 25.93% 19.26% 33.70% Doctors and nurses team work reassures the quality of service in this hospital Count 304 105 138 132 131 Row N % 37.53% 12.96% 17.04% 16.30% 16.17% The doctors always properly diagnose and explain the disease and further treatment Count 343 151 159 76 81 Row N % 42.35% 18.64% 19.63% 9.38% 10.00% The doctor is neither hasty nor rude Count 158 117 238 141 156 Patients’ opinion towards specialized doctors’ services reveals that the doctors are always kind and caring about the patient health which makes the patients to feel easy to get medical care in the hospital for which 44.07% strongly agreed, 19.63% agreed, 14.20% disagreed and opined neutral and the remaining 7.90% strongly disagreed to the statement. Patients’ opinion about doctors exhibits professional skills and elevates trust in the hospital for which 33.70% strongly agreed, 19.26% agree, 25.93% opined neutral, 14.20% disagreed and 6.91% strongly disagreed. Patients’ opinion about doctors and nurses team work reassures the expected quality of service in the select hospitals for which 37.53% strongly disagreed, 17.04% opined neutral, 16.30% agreed, 16.17% strongly agreed and 12.96% disagreed. Patients’ opinion about doctors properly diagnoses and explain the disease and further treatment in the select hospitals for which 42.35% strongly disagreed, 19.63% stated neutral, 18.64% disagreed, 10% strongly agreed and 9.38% agreed. Patients’ opinion about doctors are neither haste nor rude to detail of the patient about health condition and duration of stay for treatment in the select hospitals for which 29.38% opined neutral, 19.51% strongly disagreed, 19.26% strongly agreed, 17.41% agreed and 14.44% disagreed. Patients’ opinion about doctors visiting the patients as a daily routine and also ensures immediate attention in case of emergencies in the select hospitals for which 38.89% strongly disagreed, 21.60% opined neutral, 20% disagreed, 11.85% agreed and 7.65% strongly agreed. Doctor Service (Weighted Mean) ( α = 0.844) Opinion Mean Std. Deviation Rank The doctors are always kind and caring about my health that makes me feel easy to get medical care in the hospital 3.77 1.347 1 Doctors exhibit professional skills and elevates trust in the hospital 3.58 1.271 2 Doctors and nurses team work reassures the quality of service in thishospital 2.60 1.512 4 The doctors always properly diagnose and explain the disease and further treatment 2.26 1.352 6 The doctor is neither hasty nor rude to detail the patient about the health condition and duration of stay for treatment 3.02 1.367 3 The doctor’s visit the patients as a daily routine and also ensure immediate attention in case of emergencies 2.29 1.297 5 Patients rating on doctors service construct and subsequent ranking using weighted average shows first rank towards “The doctors are always kind and caring about my health that makes me feel easy to get medical care in the hospital: M=3.77”; followed by “Doctors exhibit professional skills and elevates trust in the hospital: M=3.58”; “The doctor is neither haste nor rude to detail the patient about the health condition and duration of stay for treatment: M=3.02”; “Doctors and nurses team work reassures the quality of service in this hospital : M=2.60”; “Doctors visiting the patients as a daily routine and also ensures immediate attention in case of emergencies: M=2.29”; and finally, “The doctors always properly diagnose and explain the 48 Year 2022 Global Journal of Medical Research Volume XXII Issue IV Version I ( D ) K © 2022 Global Journals Measure the Specialized Quality of Services Provided by the Hospitals and Overall Satisfaction of the Patients of Select Multi – Speciality Hospitals in Coimbatore City